A******************n

Cologne , North Rhine-Westphalia, Germany
Einladen
Merken

Profil

Bildung

B
Bachelors in Business Administration 2021
Universe of Benin

Specialized in marketing and international business; completed a thesis on supply chain optimization; developed strong analytical and leadership

Erfahrungen

c
customer service representative 01/2024 - 05/2025

• Handled English-speaking customer inquiries for multinational clients. • Ensured high customer satisfaction and efficient problem resolution. • Collaborated with international teams using CRM systems (Salesforce, Zendesk).

C
Customer Service Assistant 04/2022 - 12/2023

• Supported e-commerce customers in English-language support. • Managed complaints and refunds with empathy and efficiency. • Worked in multilingual teams in a fast-paced environment.

Fertigkeiten

problem solving
communication skill
Microsoft office
CRM (salesforce / zendesk)

Verwandte Kandidaten